This was a great experience. I had an external hard drive that I couldn't access with 132GB worth of pics and movies from my kids first 5 years. I looked online for a good place to "go" and this company popped up. I filled out a form and within a short amount of time their customer service angel named Erin D responded and answered all my questions. It's so easy, they ship you a bright red box with a label. Once they get it they let you know all the steps they are doing. And if you just want to know the status, shoot them an email and their CS steps up and answers right away.
My Macbook died - nice, huh? One of my neighbors is an IT specialist at the lab (LLNL), so I took it to him and he just couldn't do anything for me. He told me about the Data Rescue Center down the street from him and told me that's where he took his own MBP. I figured I could either go there or to the Apple Store. Either way, I expected to pay an arm and a leg but I had about 125 Gigs of data that was worth it.
The Data Rescue Center is, literally, a stone's throw way from the lab.
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Data Recovery Specialists
The Data Rescue Center is dedicated to bringing you the very best hard drive and data recovery service options. All at an affordable and fair price for individuals and businesses.
Whether you have hard drive failure, deleted files and pictures, virus corruption or general data loss, our data recovery specialists have all the know-how to provide the solutions you are looking for.
The Data Rescue Center offers award-winning, nationwide data recovery services. To make it even easier to ship your drive to us, we offer our "Red Box" program. If you are local to the Tri-Valley area (Livermore, Pleasanton, Dublin and San Ramon) you have the option to bring your drive to us and visit our state-of-the-art facility or take advantage of our FREE local pickup and delivery option. Our cleanroom environment, 24-hour security and trained staff give your lost files the best chance at recovery.
Learn more about our step by step Data Recovery Process
How Do You Choose Whom to Trust Handling Your Data?
We were founded in 2009 by Prosoft Engineering Inc, who have been in the IT industry since 1985. Since 2000 they have focused on producing highly acclaimed and easy to use data recovery software. This very same software is used by many data recovery services, all major branches of the U.S. Military, law enforcement and major intelligence agencies.
Being data recovery software developers for both Mac and PC means Prosoft's in-depth IT knowledge provides you with leading edge data recovery experts. We're able to solve your data loss or data migration problems from the vast array of data devices and operating systems found on the market today.
The Data Rescue Center always aims to provide a professional service to all customers. Our data recovery experts will not accept anything less than complete client satisfaction on every data recovery service.
We have performed file recovery on everything from sensitive documents housed on vital government hard drives to personal photos stored on family computers. We have also won numerous awards for professional results at lower costs.
With many options based on your needs (whether overnight service, local pickup and delivery or even emergency recovery) our team of data recovery experts are thoroughly prepared. Utilizing leading edge data technologies we can fulfil the most challenging of data situations.
Our local customers who need data recovery service in the San Francisco Bay Area have an additional option of dropping off your drive directly at our data recovery headquarters in Livermore.
They will take your information and let you know what the next steps will be. After you drop it off, they will begin to analyze and diagnose the drive. You will get a call from your engineer, who will explain the problems found, outline a course of action for file recovery and give you a free estimate of the work.
We earn our customers' trust each and every day and pride ourselves on surpassing customer expectations by providing a level of service that seems to have become lost by other companies. Our extremely thorough data recovery experts will treat every data situation in complete confidence.
Our parent company, Prosoft Engineering, has been in operation since 1985. Prosoft has a stellar reputation for excellent service and outstanding products. The Data Rescue Center carries on that tradition of taking care of customers while offering professional results at lower costs.
The Data Rescue Center is based in Livermore, California, but we service clients all over the world. Customers in the Tri-Valley area can stop by our state-of-the-art recovery lab and talk directly to a recovery engineer. We also offer a free pickup and delivery service to our Tri-Valley customers. Out-of-area customers can request our Red Box Kit service. We will send you everything you need to get your media to us safely and securely.
We have won several awards for our data recovery service in California. We earned the “Best of Silicon Valley 2010” award from Metroactive for our fast competent work and good pricing. Other awards include Diablo Magazine’s 2010 “Best of the East Bay” award and Best of the Bay TV’s 2010 “The Best Data Recovery Service in California” award.